General

  • D7 suit is a renowned clothing brand committed to offering Designed and high-quality apparel for Women (Devansh Fashion House Pvt Ltd is the parent company of the brand D7 suit, We are based in Delhi, India)

  • Yes, we offer international shipping. Please refer to our Shipping and Delivery Policy for more information.

  • Yes, we have a newsletter. You can subscribe to our website to receive updates on new arrivals, promotions, and exclusive offers.

  • No, we do not have a physical retail store.

  • Yes, we are committed to ethical sourcing and production practices, ensuring that our products meet high standards for quality and ethical manufacturing.

  • es, we have a loyalty program that offers exclusive discounts and rewards for our returning customers. You can find more details on our website.

Shipping & Delivery

  • No, we offer free shipping only within the country. Please note that customs charges may apply for international orders.

  • If your order is delayed beyond the estimated delivery time, please contact our customer support team, and we will assist you in tracking your order.

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

  • No, unfortunately, shipping charges are non-refundable in the event of exchanges or cancellations.

  • You may be able to change your shipping address if your order has not been shipped yet. Contact our customer support team as soon as possible for assistance.

  • Yes, we offer expedited shipping options for customers who need their orders to arrive faster. Additional charges may apply.

  • Delivery times vary by location. You can find estimated delivery times on our website during the checkout process.

  • Yes, we can ship to P.O. boxes and APO/FPO addresses. Please ensure you provide accurate address details during checkout.

  • Preeshaclothing.com provides express shipping to cater to all your urgent occasion requirements. Please note that there is an INR 250 shipping charge for express delivery on your order

  • The tax you're noticing is known as Goods and Service Tax (GST), which is applicable to the sale of goods. Label Preesha collects and remits this tax to the appropriate government authorities.

    Please be aware that all our products already include the applicable tax

Payment

  • We accept various payment methods, including credit/debit cards, Google Pay, Phone Pe, Paytm, UPI, PayPal, and more. Please see our Payment Options section during checkout for a complete list.

  • Yes, we take the security of your payment information seriously. Our website uses encryption technology to protect your data.

  • Yes, COD is available

  • No, we do not store credit card details on our website. We prioritize the security of your payment information.

  • Unfortunately, we do not support multiple payment methods for a single order. Please choose one payment method during checkout.

  • Yes, if you cancel your order within 24 hours of placing it and it has not been shipped, we can process a refund.

Cancellation/Return/Exchange

  • We only accept returns for defective products. Please see our Return Policy for more details.

  • Yes, if your product arrives damaged due to shipping, please contact us immediately, and we will arrange for an exchange.

  • In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.

    In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

    In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.

    Please check our Terms of Service to see if you're eligible for a refund.

  • The exchange process timeline may vary, but we aim to process exchanges as quickly as possible once the necessary information and evidence are provided.

  • To initiate an exchange, contact our customer support team within 2 days of receiving the defective item. You'll need to provide an unboxing video as evidence.

  • If you receive the wrong item, please contact our customer support team, and we will resolve the issue promptly, either by sending the correct item or processing an exchange.

  • Yes, you can cancel your order, but please ensure that we have not yet shipped it; otherwise, cancellation will not be possible.

  • To be eligible for an exchange, the product must be in its original condition with all tags and packaging intact.

Garment Care

  • Garment care instructions are specific to each item and can be found on the product label and our website. Follow these instructions carefully, as some items may require special care.

  • Our clothing items are pre-shrunk, but it's essential to follow the care instructions to prevent any further shrinkage.

  • The care instructions will specify whether ironing or dry cleaning is suitable for a particular item. Please refer to these instructions for guidance.

  • Stain removal methods vary depending on the type of stain and fabric. Refer to our Garment Care Guide for tips on stain removal.